Frequently Asked Questions

No. Many families contact me before an EHCP has even been considered. Others are preparing to request an assessment, navigating the application process or reviewing an existing plan.

Support is always tailored to where you are in your journey.

Yes, where appropriate.

I can support families before, during or after meetings with schools, local authorities and other professionals. Every situation is different, so meeting support is tailored to your individual needs.

No. My role isn't to make decisions for your family.

Instead, I'll help you understand your options, explore the possible pathways and make informed decisions that feel right for your child and your family's circumstances.

Yes, where appropriate and always with your agreement.

My primary role is to support parents, but this may include liaising with schools, helping you prepare for meetings or attending discussions alongside you when this forms part of the support you've chosen.

I believe positive relationships and collaborative working often lead to the best outcomes for children.

Most consultations take place online, allowing me to support families across the UK.

Where appropriate, face-to-face support may also be available. If you're looking for an in-person appointment, please get in touch and we can discuss the options.

Absolutely. Although I'm based in Buckinghamshire, most of my work is delivered online, meaning I can support families throughout the UK.

While local authority processes may differ, the principles of supporting parents and navigating educational decisions remain the same.

If you've booked a Parent Clarity Session or Family Navigation Package, I'll let you know if it would be helpful to review any documents beforehand.

This might include school reports, EHCP paperwork, Educational Psychology reports or correspondence with professionals.

There's no need to send anything unless it's relevant to the support you've booked.

Parent Clarity Sessions and standalone services are payable in full when you book.

For the Family Navigation Package, a 50% deposit is required before support begins, with the remaining balance payable midway through the support period.

Payment is made securely by BACS transfer.

I understand that family life can be unpredictable.

If you need to reschedule, I simply ask for at least 48 hours' notice wherever possible. Appointments cancelled with less than 48 hours' notice may be charged in full.

Yes. Everything you share with Pathways Parent Consultancy is treated with respect, sensitivity and confidentiality.

Your information will only ever be shared with your consent unless there is a legal or safeguarding obligation to do so.

No. No consultant can guarantee an EHCP, a school placement or any particular decision.

What I can promise is honest, independent guidance, practical support and a commitment to helping you understand your options so you can make informed decisions with confidence.

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Pathways combines professional expertise with lived experience.

As both a learning and development professional and the parent of neurodiverse children, I understand the practical realities as well as the systems families often find themselves navigating.

My role isn't to tell you what to do. It's to listen, help you make sense of your options and walk alongside you as you find the pathway that's right for your child and your family.